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- #VERSIONTRACKER DYN MORE INFO MAC OS X 12161 FOR MAC OS#
- #VERSIONTRACKER DYN MORE INFO MAC OS X 12161 INSTALL#
- #VERSIONTRACKER DYN MORE INFO MAC OS X 12161 UPDATE#
A disk image or StuffIt archive that contains only an application means that the user must launch the application just to find out what it does. Despite the continuing paucity of documentation these days (see Adam’s "The Death of Documentation" article from five years ago in TidBITS-428), written assistance of some sort is important, and it will increase your users’ comfort level and thus your number of purchases.Īlways include a ReadMe file to describe your software. But even Apple’s iApps, whose only documentation is relatively obvious online help, suffer from the lack of a manual, hence the popularity of books about the programs. If you’re not a developer, these suggestions may be more of an exercise in empathy than something that is directly helpful however, if you agree with my comments, I encourage you to provide constructive feedback (with a link to this article!) to developers when you have similar experiences.ĭocumentation - Yes, I know this is Macintosh software and the user shouldn’t have to read the documentation.
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That said, here are my observations and suggestions, divided into the categories of documentation, installation, distribution, and purchasing/registration. (You’ll understand what I mean as you read the discussion that follows.) In my personal experience and in working with other users, it’s in fact more common for downloaded software to sit on a computer for hours, days, or longer before anyone installs it. This one false assumption is, I believe, the primary reason why so many developers provide software the way they do.
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#VERSIONTRACKER DYN MORE INFO MAC OS X 12161 INSTALL#
The good news is that these suggestions would take most developers almost no time to implement.īefore I discuss specific issues, I want to dispute an almost universal assumption that developers seem to make, perhaps unconsciously: that people install software immediately after downloading it. I wrote this article in the spirit of Tonya Engst’s series of articles from the mid-1990s on "ReadMe" files – to provide suggestions for improving the user experience, and, consequently, help developers increase the use of and the purchase of their products. It’s worth noting that although some of my recommendations apply to any form of software, a number are aimed specifically at developers of Mac OS X programs. I’d like to provide feedback on this process from a user’s point of view. Although many developers make the process of downloading, installing, and – when necessary – uninstalling software easy, at least as many don’t. Besides finding a ton of cool software over the last seven months, I learned quite a bit about what developers do right – and wrong – when distributing their creations.
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#VERSIONTRACKER DYN MORE INFO MAC OS X 12161 FOR MAC OS#
In the course of writing my current book, Mac OS X Power Tools, I downloaded, installed, and evaluated hundreds of pieces of software for Mac OS X: shareware, freeware, donationware, commercial software, you name it.
#VERSIONTRACKER DYN MORE INFO MAC OS X 12161 UPDATE#
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